NUTRITION DEFINED (“we” or “Website/App”) is a digital platform that enables individuals in maintaining a healthy lifestyles and achieving a balanced living which is free of ailments and heath problems. NUTRITION DEFINED is aimed at building long lasting associations with its employees, users of their Website/App, customers, etc. and ensure that the personal data of every user of the Website/App is maintained with absolute confidentiality, with due regard to the regulatory and legal provisions on the protection of personal data.
We encourage you to read this whenever you visit our Website/App, since we may change this policy from time to time. A copy of the current policy is always posted at www.nutritiondefined.com/privacy.
We collect the user’s personal data, such as name, email address, health information, personal account preferences, transactional data, such as purchase information and technical data, such as information about cookies to identify customers, to communicate with them, to protect the Website/App and its customers against error and fraud, to understand what services our customers want, to provide information about our services to our customers, as required or permitted by law.
The Controller of the personal data is NUTRITION DEFINED
Headquarters of the Controller is based at Nutrition Defined, East Patel Nagar, New Delhi - 110008
Authorised Representative/ CEO is Ridhima Batra
This Website/App mostly collects the personal information of the users directly by requiring the user to fill out the information form or indirectly via our technologies on our Website/App. We collect your information only for the purposes stated above and only for the purposes for which it has been sought by the user and only after ensuring that we have sufficient consent form the user to store and use such information. We use personal information you provide for particular activities related to our business, including, without limitation, marketing and research purposes; responding to your requests; providing service, promotional and other information to you; and to contact you regarding administrative notices. We may use and disclose an individual’s personal information only for the purposes stated above, or to disclose it for lawful access to Indian courts or governmental authorities. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law. We do not disclose personal information concerning our customers to anyone else and we do not permit anyone else to use personal information about our customers for any purpose without the customer’s consent, except as set out in this Privacy Statement. We keep personal information about individuals for as long as we need it to fulfil our stated purposes or as otherwise required by law. Where payments are involved, we must release your debit and credit card information to credit card authorization service providers and associated banks to process your payment for purchases.
The Website/App collects and processes the following types of personal data-
All information that the user provides on the Website/App while filing the forms on the Website/App (for subscription purposes, form marketing purposes, etc.)
All information that the user provides for the verification purposes on the Website/App.
All information provided by you for placing orders or requesting services from the Website/App.
All information or any other content that the user might post on the Website/App.
As and when you use our Website/App, we may use the IP address of the device on which you use the Website/App. This information is used by us to determine the general physical location of the device and to know the geographical area in which the users are located.
The Website/App has an option for the user to click on LinkedIn, Youtube, Instagram and Facebook. These sites help in the promotion of the Website/App and aid in enriching the content of the Website/App and simultaneously also increasing its visibility.If you do not want us to have access to your personal information published in the public spaces of your profile or your social accounts, then you should use the procedures provided by the social networks in question to limit access to this information.
The Website/App uses the personal data for responding to the requests of the users for information, searches or any other content, to provide the services and offers ordered on our Website/App and/or in one of our associated partners of the Website/App, for conducting surveys and gather statistical data, to personalize and enhance the experience of the user on the Website/App, to offer the products and services on the Website/App to the users, or any other purposes that shall be informed to the users when such data is collected for those services.
The Website/App processes the personal data of the user as part of the performance and management of the contractual relationship of NUTRITION DEFINED with the user, in the legitimate interest of the controller to improve the quality and operational excellence of the services that the Website/App offers to the user or in compliance with certain regulatory obligations. The personal data of the user may also be processed based on the user’s prior consent in the event that under certain circumstances, the consent of the user would be requested.
The personal data of the users is only accessed by the staff of NUTRITION DEFINED for processing your requests. The Website/App does not disclose the personal data. The Website/App may, however, share your personal data with entities within the NUTRITION DEFINED group and with authorized service providers (for example: technical service providers [hosting, maintenance], consultants, etc.) whom NUTRITION DEFINED may call upon for the purpose of providing the services on the Website/App. Website/App does not authorize its service providers to use or disclose the user’s data, except to the extent necessary to deliver the services on behalf of NUTRITION DEFINED or to comply with legal obligations.
Furthermore, the Website/App may share personal data concerning the user
The Website/App will store the user’s data only for as long as it is necessary to fulfill the purposes for which it was collected and processed. This period may be extended, if applicable, for any amount of time prescribed by any legal or regulatory provisions that may apply.
The Website/App is for use by adult persons who have the capacity to conclude a contract under the legislation of the country in which they are located. Children users under the age of 18 years or without legal capacity must obtain consent from their legal guardians prior to submitting their data to the Website/App.
We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We encourage you to promptly update your personal information if it changes. You may request a copy of the personal information we have about you. All communications must be in the English language. We will respond to reasonable requests within a reasonable time limit. For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover.
We take what we believe to be reasonable precautions and have implemented managerial and technical procedures to try to protect the security of data and information, including personal information. However, we cannot guarantee against any loss, misuse, unauthorized disclosure, or alteration or destruction of data or personal information. You provide your personal information to us at your own risk.
You acknowledge that: there are security and privacy limitations in computer systems and on the Internet which are beyond our control; the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website/App, including personal information, cannot be guaranteed; and any such information and data, including personal information, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for record-keeping purposes or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
NUTRITION DEFINITION uses third-party payment gateways to process payments made by the clients/users against its services. All the information related to the payments shall be stored on Zoconut’s cloud server and the storage of such information shall be governed by terms mentioned above.
We provide individuals with access to the personal information about him or her that we have in our possession, subject to certain exceptions prescribed by law. Individuals may request access to their personal information in our possession by contacting our privacy team in writing at the contact information noted above. An individual may also request updating or the correction of inaccuracies in their personal information. In the event that the individual demonstrates that the information that we have in our possession is inaccurate or incomplete, we will make any appropriate changes.
If you have a complaint concerning our collection or use of your personal information, please contact at email@example.com